Service Account Manager
Core
Nurture existing customer relationships and identify new business opportunities to expand the customer portfolio and drive service growth for KONE's elevator and escalator solutions.
Role type
Service Account Manager
Builds
Service sales growth and customer retention for elevator/escalator solutions
Domain
Construction industry + Elevator and escalator industry
Deliverable
client delivery
Required skills
Account management, sales specialist, business development, upselling, value proposition development, stakeholder relationship management
Preferred skills
Construction industry experience
Responsibilities
Build deep understanding of customer needs to ensure satisfaction and retention, Drive account growth by identifying value-added solutions, Proactively develop relationships with new and existing customers, Develop compelling value propositions for service solutions, Establish and maintain strong relationships with key internal stakeholders