Operations Team Leads (remote possible)
Core
Lead a team in the Operations department, providing workflow management, training, and guidance on daily complex tasks.
Role type
Operations Team Lead
Builds
Operational workflows and team performance
Domain
Mortgage and real estate services
Required skills
Leadership, workflow management, error resolution, scheduling, training
Preferred skills
Special project management, escheatment process knowledge
Technologies
Advanced computer software
Responsibilities
Provide leadership and training for Operations staff, coordinate coverage, organize escheatment process, determine work procedures, adjust errors and resolve complaints, perform supervisory duties in absence of a Supervisor
Seniority
Mid-level, hands-on IC