Associate Specialist, Patient Access
Core
Admitting duties for all patients admitted for services at the hospital, including pre-registration, insurance verification, and processing physician orders.
Role type
Patient Access Specialist (Admitting)
Builds
Patient accounts and clean claims for hospital services
Domain
Healthcare / Revenue Cycle Management
Required skills
Medical necessity screening, insurance verification, patient registration, data entry, compliance auditing, customer service, telephone operations
Preferred skills
Openness to innovation including AI, process improvement
Technologies
ABN software, insurance verification system, overlay tool, quality auditing and reporting systems
Responsibilities
Assign accurate MRNs, complete medical necessity/compliance checks, collect insurance information, process physician orders, operate telephone switchboard, conduct quality audits, pre-register patient accounts, explain consent forms and obtain signatures, review eligibility responses and enter benefit data.
Seniority
Entry Level