Patient Access and Pre-Access Supervisor
Core
Oversees daily operations of the patient access/pre-access team, ensuring efficient workflows, staff performance, and adherence to revenue cycle goals.
Role type
Supervisor, Patient Access and Pre-Access
Builds
Front-end patient registration, scheduling, and upfront collection processes for hospitals and physician groups
Domain
Healthcare Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Staff scheduling and coordination, KPI monitoring and reporting, regulatory compliance, performance coaching, process improvement, audit execution
Preferred skills
Supervisory experience in healthcare, knowledge of registration/insurance/billing, advanced AI usage and team management with AI
Technologies
Microsoft Office, AI tools
Responsibilities
Coordinates registration duties and staff training, monitors daily productivity and KPIs, manages staff schedules and time-off, tracks upfront collection processes, provides on-call coverage and administrative guidance, develops department processes and conducts audits, assists with staff evaluations and project implementation
Seniority
Mid-level Supervisor