Supervisor, Scheduling
Core
Oversees scheduling workflows and manages a team of schedulers to ensure accurate appointment scheduling for seniors in WelbeHealth's PACE program.
Role type
Supervisor, Scheduling (Healthcare Operations)
Builds
Scheduling workflows and appointment systems for PACE participants
Domain
Healthcare / Senior Care / PACE Program
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
healthcare scheduling, team supervision, mentorship, EMR platforms, data-driven prioritization, compliance auditing, conflict resolution
Preferred skills
healthcare administration degree, operations management experience
Technologies
Electronic Medical Records (EMR), scheduling/communication platforms
Responsibilities
Provide operational oversight for participant appointment scheduling, troubleshoot and resolve complex scheduling escalations, audit scheduling data for accuracy and compliance, supervise and coach scheduling specialists, monitor team productivity and adherence to policies, ensure professional communication with participants and providers
Seniority
Mid-level Supervisor, hands-on management