Patient Coordinator Manager - Ophthalmology - Full benefits, paid local travel
Core
Overseeing front desk operations, patient coordination, and team management across multiple ophthalmology practice locations.
Role type
Senior Patient Coordinator Manager (Ophthalmology)
Builds
Efficient front desk processes and high-performance patient service teams
Domain
Healthcare / Ophthalmology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Financial reconciliation, insurance administration, staff scheduling, performance management, HIPAA compliance, process improvement, charge posting, team training
Preferred skills
Medical practice experience, bookkeeping, leadership, NextGen PM and EHR proficiency, math skills
Technologies
NextGen PM, EHR, Phreesia
Responsibilities
Direct front desk processes (check-in/out, scheduling, insurance eligibility), manage staff schedules and performance reviews, ensure accurate financial reconciliation and charge posting, monitor NPS data and operational KPIs, troubleshoot process inefficiencies, orient and train new Patient Coordinators
Seniority
Senior, hands-on IC with team leadership