Patient Intake Coordinator
Core
Place new and existing patients with Fresenius Kidney Care by securing schedules, financial clearances, and medical clearances to ensure timely dialysis admissions.
Role type
Patient Intake Coordinator (Sales & Customer Service)
Builds
Dialysis patient admissions and clinic placements
Domain
Healthcare / Dialysis
Deliverable
client delivery
Required skills
Sales, customer service, multi-tasking, phone skills, data entry, regulatory compliance, objection handling
Preferred skills
Salesforce CRM, EMR systems, insurance verification
Responsibilities
Place patients through referral sources and discharge planners; obtain chair times, financial clearance, and medical clearance; coordinate admissions from initial request to clinic placement; interview patients and referral sources for eligibility; maintain Salesforce CRM and admissions documentation; assist with transient periods and overtime; resolve admission issues with clinic staff and management.
Seniority
Mid-level, hands-on IC