Senior Technical Adoption Manager (India, Bangalore, Remote)
Core
Trusted advisor driving customer adoption and consumption of VMware Cloud Foundation private cloud solutions.
Role type
Senior Technical Adoption Manager (Customer Success)
Builds
Customer success plans, technology roadmaps, and adoption strategies for enterprise clients.
Domain
Enterprise IT, Cloud Infrastructure, Virtualization
Deliverable
client delivery
Required skills
Business acumen, technical assessment, roadmap planning, stakeholder management, solution guidance, operations optimization, industry benchmarking, strategic communication
Preferred skills
Experience in customer-facing roles (TAM, Solution Engineer, Consultant), knowledge of enterprise virtualization
Technologies
VMware Cloud Foundation, vSphere, vSAN, NSX Networking, VKS, VCF Operations, HCX
Responsibilities
Onboard and engage assigned customers to achieve business objectives; complete technology assessments and roadmap reviews; identify use cases to drive adoption; present progress in quarterly Business Reviews; develop trusted advisor status with key stakeholders; collaborate with internal teams and partners; optimize operations for performance and cost savings.
Seniority
Senior, hands-on IC
