Senior Customer Experience Manager (Central)
Core
Strategic Customer Experience Manager driving cloud security adoption and value realization for Fortune 100 enterprise customers.
Role type
Senior Customer Experience Manager (Strategic Account)
Builds
Cloud security adoption journeys and secure workload migrations for enterprise clients
Domain
Cybersecurity / Cloud Security SaaS
Deliverable
client delivery
Required skills
Strategic account management, cloud security domain expertise, stakeholder influence, program transformation leadership, TCO analysis, governance structure implementation
Preferred skills
Experience with Fortune 100 customers, entrepreneurial problem-solving, deep understanding of Security SaaS pricing models
Technologies
Wiz platform, cloud security tools
Responsibilities
Own strategic projects to drive cloud security adoption; build relationships from technicians to CISO; identify strategic expansion opportunities; define training strategies for cloud security awareness; implement governance structures for secure partnerships
Seniority
Senior, hands-on IC
