ServiceNow CMDB
Core
Configure, maintain, and enhance ServiceNow CMDB, CSDM, and ITOM Visibility to ensure data integrity and support enterprise IT operations.
Role type
ServiceNow CMDB Administrator and Developer
Builds
CMDB instances, automated workflows, and integrated data pipelines for IT operations
Domain
IT Service Management (ITSM) / Configuration Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow CMDB administration, CSDM framework, ITOM Discovery, Service Graph, Integration Hub, MID Servers, JavaScript/GlideScript, REST/SOAP APIs, Data Manager lifecycle, Pattern Designer, AWS/Azure discovery
Preferred skills
Agile development, ITIL processes, Performance Analytics, custom dashboard creation
Technologies
ServiceNow, CSDM, ITOM, Service Graph, Integration Hub, MID Servers, AWS, Azure, JavaScript, AngularJS, Flow Designer
Responsibilities
Configure and maintain CMDB components and plugins; develop workflows and automation scripts; manage integrations with enterprise systems; perform health checks and upgrades; troubleshoot data integrity issues; create technical documentation and reports.
Seniority
Mid-level, hands-on IC
