Director of Client Services
Core
Leads new business development and client satisfaction strategies for a global real estate platform managing institutional-quality rental housing.
Role type
Director of Client Services
Builds
New business pipelines and client retention programs for Greystar's rental housing portfolio
Domain
Real Estate / Institutional Rental Housing (via careerplan.io/jobs/R0202670-director-of-client-services-at-greystar)
Deliverable
client delivery
Required skills
Client relationship management, new business development, market analysis, budget projection, due diligence coordination, internal communication systems design, proposal creation, feedback analysis
Preferred skills
Bilingual English/Spanish
Responsibilities
Manage ongoing client relationships and resolve complaints; identify potential clients and solicit new business; analyze market trends and prepare reports for senior management; establish internal communication networks; develop promotional materials; coordinate due diligence for new fee management opportunities; improve service through feedback surveys.
Seniority
Director, strategic leadership & execution