Airport Manager
Core
Oversee all activities at airport locations to ensure smooth operations, profitability, and customer/employee satisfaction for a car rental business.
Role type
Senior operations manager (car rental)
Builds
Rental operations, vehicle preparation, and customer service experiences at airport locations
Domain
Transportation + Car Rental
Required skills
Leadership and management, Staff scheduling, Customer complaint resolution, Budget preparation, P&L analysis, Data analysis, HR policy implementation
Preferred skills
Car/truck rental experience, Human resources, Training, Customer service, General operations
Technologies
MS Office, BART, O2
Responsibilities
Manage activities for multiple airport locations related to servicing customers at the rental counter, Manage and plan staffing schedules based on business demands, Ensure customer complaints are handled and resolved, Provide statistical information relating to transaction and revenue projects, Monitor the price of gasoline charges, Implement HR policies
Seniority
Senior, hands-on IC
