Supervisor de equipos de venta y atención al cliente (Presencial - Aeropuerto Stgo)
Core
Lead the on-site sales and customer service team at the airport to meet sales, revenue, and service quality targets.
Role type
Senior Team Supervisor (Sales & Customer Service)
Builds
Daily sales and service operations for airport ground transport
Domain
Transportation / Airport Operations
Required skills
Team leadership, sales target management, shift scheduling, cash handling, customer service, operational incident resolution, labor law compliance
Preferred skills
Experience in retail, pharmacy, medical centers, telecom, call center, or financial services
Technologies
POS systems, scheduling software
Responsibilities
Coach and evaluate team performance, monitor daily sales and service indicators, manage shift rotations and coverage, handle customer complaints and feedback, resolve daily operational incidents, perform cash reconciliations
Seniority
Senior, hands-on IC
