Operations Associate
Core
Provide in-person customer support and manage vehicle operations for Lyft drivers at local Flexdrive rental facilities.
Role type
Operations Associate (Customer Service & Fleet Operations)
Builds
End-to-end car rental experience for Lyft drivers
Domain
Ride-sharing / Automotive Rental
Required skills
Customer service, problem-solving, verbal communication, written communication, patience, teamwork, self-governance, vehicle inspection, fleet management, lot organization
Preferred skills
Ride-sharing experience, multilingual proficiency
Technologies
Telematics, fleet management systems (via careerplan.io/jobs/8780060002-operations-associate-at-lyft)
Responsibilities
Assist customers with car rental process including check-in and returns; Prepare rental vehicles (fueling, cleaning, installing telematics/plates, inspections); Manage vehicle lot organization and transportation; Flag vehicle issues and program challenges to leadership.
Seniority
Entry-level to Junior, hands-on IC