Airport Manager
Core
Oversee all airport activities for a car rental operation, managing customer service, vehicle preparation, staffing, and operational efficiency.
Role type
Airport Manager (Car Rental Operations)
Builds
Customer rental experiences and vehicle readiness for Avis/Budget
Domain
Transportation / Car Rental
Required skills
Leadership and management, P&L working knowledge, Statistical analysis, Budget preparation, HR policy implementation, Gas price monitoring, Staff scheduling, Customer complaint resolution, MS Office proficiency
Preferred skills
Car/truck rental experience, Human resources experience, Training experience, General operations experience
Technologies
MS Office, BART, O2
Responsibilities
Manage customer service at rental counters and vehicle rental processes, Plan and implement staffing schedules based on business demands, Oversee customer shuttling between counters and terminals, Handle and resolve customer complaints, Provide statistical information on transactions and revenue, Assist in annual budget preparation, Monitor gasoline charges, Implement HR policies
Seniority
Manager, operational oversight
