Superviseur / Assistant Manager dans la location de voitures (F/H)
Core
Supervising car rental operations and managing a team to ensure customer satisfaction and process excellence at an airport agency.
Role type
Assistant Manager (Car Rental)
Builds
Car rental services and fleet management for Avis Budget Group
Domain
Automotive / Car Rental
Deliverable
product features
Required skills
Team management, Customer service, Process optimization, Data analysis, Fleet management, Internal audit
Preferred skills
Prior management experience, Proactive attitude, English (B2), Valid driver's license
Technologies
None stated
Responsibilities
Manage and organize the car return process, Lead and develop team performance in customer satisfaction and damage claims, Ensure compliance with internal procedures and propose improvement plans, Optimize fleet utilization and process agency audit reports
Seniority
Mid-level, hands-on IC with team leadership