Product Support Engineer
Core
Provide technical support and training for enterprise customers using the PI System to manage industrial operations.
Role type
Product Support Engineer
Builds
Customer success and adoption of the PI System
Domain
Industrial software / Process Integration
Deliverable
client delivery
Required skills
technical problem solving, customer communication, software training, research and learning
Preferred skills
business acumen, internal mentoring
Technologies
PI System
Responsibilities
Support customers remotely or on-site to resolve complex technical challenges; conduct public classes and internal training sessions; collaborate with internal teams to improve customer experience; learn product and industry technologies through training programs.
Seniority
Junior, 0-2 years experience
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