Manufacturing Systems Specialist
Core
Respond to manufacturing support incidents, debug software issues impacting production efficiency, and bridge production operations with digital manufacturing systems.
Role type
Manufacturing Systems Specialist (Technical Support)
Builds
Production workflows and digital manufacturing system reliability for global manufacturing user base
Domain
Defense technology / Manufacturing operations / Enterprise software
Deliverable
client delivery
Required skills
Debugging integrated enterprise systems (MES, ERP, PLM), root cause analysis, stakeholder communication, process improvement, training coordination, system data pattern analysis
Preferred skills
Functional understanding of manufacturing concepts and terminology, experience in fast-paced technical support environments
Technologies
MES, ERP, PLM
Responsibilities
Intake, evaluation, debug, escalation, and tracking of reported manufacturing support incidents; Conduct root cause analysis by observing manufacturing processes; Collaborate with software development teams and manufacturing engineers; Create and maintain standard operating procedures; Lead training for new feature rollouts
Seniority
Mid-level, hands-on IC
