Customer Success Manager, Sales & Trading

AUS-Sydney-60 Margaret St, AU💼 Full-time🗓 2026-09-25 → 2026-09-26

Core

Foster trusted advisor relationships with market participants in Forex, Interest Rate, and derivatives to drive adoption, retention, and expansion of LSEG Desktop Solutions.

Role type

Senior Associate Customer Success Manager (Sales & Trading)

Builds

FX Trading solutions for sell-side and buy-side accounts

Domain

Financial Services / Foreign Exchange / Money Markets

Deliverable

product features

Required skills

Foreign Exchange / Money Markets expertise, Trading desk structure knowledge, Python, data analysis, problem-solving, presentation skills

Preferred skills

eFX background, emerging technologies curiosity

Technologies

Python

Responsibilities

Develop and execute revenue retention strategies for strategic accounts, educate customers on product usage, build relationships with key stakeholders, monitor customer health and adoption metrics, partner with sales leadership on growth opportunities, provide insights on customer experience to drive product roadmap alignment

Seniority

Senior Associate, hands-on IC

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About lseg

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehens