Incident Response Assistant Manager (1LOD Risk Management)
Core
Coordinate end-to-end management of operational incidents, including identification, assessment, escalation, investigation, remediation, and closure, while driving root cause analysis and post-incident reviews.
Role type
Senior IC incident response manager (risk & control)
Builds
Operational resilience and control outcomes for a global financial data business
Domain
Financial services / Risk Management / Operational Resilience
Deliverable
Dashboards & analysis
Required skills
Incident lifecycle coordination, root cause analysis, stakeholder management, regulatory reporting, data quality assurance, governance reporting, remediation tracking, trend analysis
Preferred skills
Experience in highly regulated environments, strong delivery discipline, ability to translate technical details for senior stakeholders
Technologies
Jira, MetricStream
Responsibilities
Coordinate end-to-end incident management from identification to closure; Facilitate post-incident reviews and challenge root cause analysis quality; Produce governance reporting and management information on incident trends; Support preparation of client and regulatory communications; Maintain accurate incident records and perform quality checks; Identify systemic drivers and control weaknesses from incident data
Seniority
Senior, hands-on IC
