Customer Care Representative - Floater Shift
Core
Handle customer inquiries, process orders, verify accounts, and coordinate product availability for warehouse operations.
Role type
Customer Care Representative
Builds
Customer service workflows and inventory coordination
Domain
Logistics / Supply Chain
Required skills
Verbal and written communication, organizational skills, Microsoft Office proficiency, account verification, order processing, report generation, inventory research
Responsibilities
Process customer orders, track product availability, handle customer inquiries, invoice and verify accounts, verify inbound receipts, generate customer reports, coordinate product availability with warehouse team, resolve customer issues, research inventory discrepancies