Immediate Needs Coordinator - Meetings & Events
Core
Coordinate and service convention and group business at a luxury resort, acting as the liaison between Meeting Planners and all resort departments to ensure guest satisfaction.
Role type
Meetings & Events Coordinator
Builds
Convention and group events
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Banquet and food service knowledge, Liaison communication, Client coordination, BEO book management, Room setup verification, Emergency procedure execution
Preferred skills
Leadership, Management, Organizational skills, Guest service skills
Technologies
BEO Book, Reader Board
Responsibilities
Serve as liaison between Meeting Planner and resort departments, Communicate with clients prior to arrival and during their stay, Maintain accuracy of BEO Book, Walk room set-ups in advance, Coordinate package delivery for group clients, Meet with Catering/Meetings & Events Managers to understand group needs, Execute emergency procedures, Comply with safety regulations and hotel policies
Seniority
Individual Contributor