Catering & Sales Coordinator
Core
On-site group support, administrative processes, and sales coordination within the Sales & Catering Department for meetings, conferences, and special events.
Role type
Catering & Sales Coordinator
Builds
Smooth operations for conferences and special events; accurate group booking documentation and reporting.
Domain
Hospitality / Gaming / Event Management
Required skills
Event coordination, guest service liaison, Banquet Event Order (BEO) management, Amadeus Advanced Sales & Catering Software (Delphi), report creation, file management, proposal preparation, audit of group accounts, reservation management.
Preferred skills
Knowledge of property amenities and promotions, client relationship management, multitasking in fast-paced environments.
Technologies
Amadeus Advanced Sales & Catering Software (Delphi), POS systems, Microsoft Office (implied by word processing/spreadsheets)
Responsibilities
Welcome groups and direct guests for meetings and events; inspect meeting rooms prior to arrival; coordinate with property departments to fulfill guest requests; answer sales office calls and maintain office environment; create and maintain file folders for group bookings; prepare daily, weekly, and monthly reports including BEO distribution and audits; document activities and communications in Delphi; support sales team with proposals and documentation; audit Delphi Banquet Checks and Group Master Accounts; prepare final invoices; assist with group reservations and rooming lists.
Seniority
Individual Contributor, entry to mid-level
