Guest Experience Manager
Core
Lead premium hospitality and guest experience for Partners, clients, VIPs, and employees in a sophisticated corporate facility.
Role type
Senior hospitality operations manager (corporate events & front-of-house)
Builds
High-touch hospitality experiences, client functions, and VIP events
Domain
Corporate services / Premium hospitality
Required skills
Premium hospitality management, event coordination, front-of-house leadership, food and beverage service, staff supervision, operational problem-solving
Preferred skills
Wine knowledge, barista capability, discretion, high-end restaurant experience
Technologies
None stated
Responsibilities
Personally welcome visitors and anticipate preferences, plan and coordinate client functions and VIP events, oversee service timing and staff briefing, maintain immaculate hospitality spaces, manage supplier liaisons and room set-ups
Seniority
Senior, hands-on IC