Child Support Operations Supervisor – Modification Team
Core
Oversee operations and support staff within the child support modification unit, ensuring compliance with policies and improving workflow efficiency.
Role type
Human Services Operations Supervisor (Child Support)
Builds
Child support payment reliability and family support services
Domain
Public sector / Social Services / Child Support
Deliverable
dashboards & analysis
Required skills
Supervisory leadership, operational analysis, budget development, performance management, policy compliance, contract administration
Preferred skills
Child Support Services experience, process improvement, change management
Responsibilities
Supervise administrative and technical staff; perform operational and financial analysis; plan and evaluate staff work; train new staff on regulations; resolve daily operational problems; develop performance enhancement plans; administer contracts and RFPs.
Seniority
Mid-level Supervisor