Account Management 1
Core
Manage a portfolio of sellers on the eBay platform, driving revenue growth and performance through business analytics, strategy consultation, and account research.
Role type
Senior Account Manager (Ecommerce)
Builds
Seller growth strategies, business plans, and performance improvements for managed accounts
Domain
Ecommerce / Marketplace
Required skills
Business analytics, negotiation, program management, stakeholder management, data analysis, strategic planning, performance management, sales tracking, business consultation
Preferred skills
Industry knowledge, market trend analysis, competitor analysis, coaching/mentorship
Technologies
Business analytics tools, sales tracking reports
Responsibilities
Establish trust and maintain regular communications with managed accounts; Support seller account performance by responding to inquiries and addressing issues; Educate sellers on trust violations and performance improvements; Conduct account research and data analysis to identify growth opportunities and risks; Work with sellers to establish business KPIs and drive execution of business plans; Prepare and lead seller visits and webinars; Manage a portfolio of sellers to increase revenue and performance; Drive YoY GMV growth through negotiation and strategic consultation.
