Business Analyst, Account Health Support, Account Health Support
Core
Develop new ways to build trust and loyalty with sellers by analyzing metrics, identifying focus areas, and driving business decisions to support the Amazon Seller Platform.
Role type
Senior Business Analyst (Account Health & Data Analysis)
Builds
Automated metrics, data visualizations, and reporting dashboards for seller account health and operational insights.
Domain
E-commerce / Seller Platform Operations
Deliverable
dashboards & analysis
Required skills
SQL, Tableau, Excel (VBA, pivot tables, Power Pivot), data modeling, requirements definition, stakeholder management, process automation
Preferred skills
Business/financial analysis experience, presenting complex technical information to executives, written and verbal communication
Technologies
SQL, Tableau, Excel, VBA, Power Pivot
Responsibilities
Translate business problems into analysis requirements; develop queries and visualizations for ad-hoc requests and ongoing reporting; monitor and troubleshoot data pipeline issues; audit ETL jobs and SQL queries; partner with stakeholders to automate metrics and drive decisions; surface opportunities for process improvement.
Seniority
Senior, hands-on IC