Sales Support Coordinator - Commercials, Operations, Portfolio Management - 1-4 Years - Indore
Core
Provide operational support to UK Partner Managers for partner and merchant accounts, handling queries, onboarding, and governance compliance.
Role type
Sales Support Coordinator (Partner Operations)
Builds
Supports commercial follow-up, partner onboarding, and governance compliance for payment partners and merchants.
Domain
Payments / Fintech / SaaS
Deliverable
client delivery
Required skills
Partner account management, query resolution, integration coordination, governance compliance (CDD, NDA, VRM), CRM management, reporting
Preferred skills
Experience in payments/fintech/SaaS, UK/EMEA market knowledge, knowledge of ISV ecosystems
Technologies
Salesforce, Siebel, internal case management tools
Responsibilities
Attend and document conference calls with partners, route leads to sales teams, resolve partner/merchant queries via email and phone, coordinate payment solution integrations, complete customer due diligence and vendor risk management tasks, prepare reports for stakeholders
Seniority
Mid-level (1-4 years experience)