Junior Contact Center Specialist
Based in Poland
Core
Junior Contact Center Specialist supporting merchant services and payment acceptance solutions via phone and email.
Role type
Junior Contact Center Specialist
Builds
Merchant payment acceptance solutions and eService payment technology
Domain
Payments / Financial Services
Deliverable
client delivery
Required skills
relationship building, working under time pressure, shift work adaptability, active and polite client approach
Preferred skills
enthusiasm for work, positive attitude towards people and the world
Technologies
POS terminals, payment gateways, e-commerce and m-commerce solutions
Responsibilities
handling incoming customer calls, contacting merchants via phone and email, answering product-related questions, implementing changes in internal systems
