Medical Receptionist
Core
Front-desk patient advocate handling check-ins, scheduling, insurance verification, and patient transportation coordination for a primary care clinic.
Role type
Medical Receptionist / Care Facilitator
Builds
Patient intake workflows, appointment schedules, and patient support services
Domain
Healthcare / Primary Care
Required skills
Patient intake and check-in procedures, Appointment scheduling, Insurance verification, Patient transportation coordination, EMR system operation, Microsoft Office Suite, Phone etiquette, Data entry accuracy
Preferred skills
Medical Assistant certification, BLS certification, Experience with HEDIS metrics
Technologies
Electronic Medical Record (EMR) systems, Microsoft Office Suite (Excel, Word, Outlook), Uber/Lyft platforms
Responsibilities
Greet and check patients in/out, Schedule appointments for PCPs and specialists, Verify patient insurance and collect copays, Coordinate patient transportation (Uber/Lyft, driver lists), Escort patients to exam rooms, Conduct lobby checks for cleanliness, Manage patient correspondence and records
Seniority
Entry-level to Junior, hands-on IC