Associate Technical Support Consultant
Core
Entry-level technical support role for enterprise healthcare software, focusing on troubleshooting, incident management, and customer issue resolution.
Role type
Associate Technical Support Consultant (Fresher)
Builds
Enterprise healthcare software applications and IT systems (via careerplan.io/jobs/R0046542-1-associate-technical-support-consultant-at-harriscomputer)
Domain
Healthcare IT / Enterprise Software
Deliverable
client delivery
Required skills
Application troubleshooting, Database and SQL concepts, Operating systems (Windows), Networking fundamentals, Incident management, Case documentation, SLA adherence
Preferred skills
ServiceNow, ITIL fundamentals, Basic scripting (PowerShell/Python), Healthcare IT/EMR/EHR concepts, AI-assisted troubleshooting tools