Internal Sales Associate
Core
Facilitate support to the H&I tube business by managing the end-to-end flow from enquiry to order execution, collection, and after-sales activities.
Role type
Inside sales support associate (enquiry to cash)
Builds
Tube products for industrial customers
Domain
Engineering / Manufacturing (Precision Tubes)
Deliverable
product features
Required skills
Enquiry to cash process management, CRM/ERP system proficiency, Order desk management, Accounts receivable management, Contract review, Claims handling, Logistics and Incoterms understanding, Data reconciliation
Preferred skills
Government tender handling experience, Engineering or commerce background, Customer relationship management, Digital lead generation support
Technologies
Dynamics, Sopic, O to C system, CRM, ERP
Responsibilities
Register enquiries in CRM and follow up with plants for offers; Coordinate with mill personnel from order booking to delivery; Manage accounts receivable and payment reconciliation; Handle claims and coordinate bank guarantees/letters of credit; Support marketing and promotion activities; Maintain audit records and statutory compliance; Liaise with production units for invoicing and dispatch.
Seniority
Individual Contributor, mid-level specialist