Customer Relationship Administrator
Core
Processing customer orders, providing sales support, and managing customer relationships and issues for Crowcon.
Role type
Customer Relationship Administrator
Builds
Customer service interactions and order fulfillment
Domain
Industrial safety and gas detection equipment
Deliverable
client delivery
Required skills
ERP system navigation, CRM database management, order processing, customer service via phone and email, export control regulations compliance, quotation support, problem solving, attention to detail
Preferred skills
cultural sensitivity, collaborative teamwork, curiosity, willingness to learn products
Responsibilities
Processing customer orders via email and phone, providing sales support to Customer Relationship Executives, managing team mailboxes, resolving customer issues within agreed timescales, updating ERP and CRM systems
Seniority
Individual Contributor, entry to mid-level
