Sales Support Representative
Core
Coordinate the operational backbone of the aftermarket business, managing the order lifecycle from handover to delivery and invoicing.
Role type
Sales Support Representative (Order Management)
Builds
Efficient order flow and accurate documentation for marine propulsion systems
Domain
Marine propulsion / Aftermarket services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ERP system administration, order management, inventory/price data management, cross-functional coordination, warranty claims processing
Preferred skills
B2B environment experience, spare parts knowledge, technical product knowledge
Technologies
ERP systems
Responsibilities
Registering and administering customer orders in the ERP system, managing price adjustments and updating item master data, monitoring deliveries and handling deviations, coordinating daily activities with Production, Purchasing, and Logistics, managing returns and warranty claims
Seniority
Individual Contributor