Client Manager
Core
Anticipate client needs and manage benefit programs, including strategy development, carrier negotiation, and Open Enrollment campaigns for group health and welfare plans.
Role type
Senior Client Manager (Health & Benefits)
Builds
Strategic benefit plans and communication campaigns for client organizations
Domain
Health insurance and employee benefits
Deliverable
client delivery
Required skills
Group health plan design, carrier negotiation, Open Enrollment strategy, financial analysis of benefit costs, project management, vendor management, team leadership, Microsoft Excel/PowerPoint proficiency
Preferred skills
Life and Disability insurance licensing, experience with large client groups (50+ lives), strategic planning
Technologies
Microsoft Word, Excel, PowerPoint, Agency Management System
Responsibilities
Develop marketing strategies and negotiate with carriers on client's behalf, manage annual renewal and Open Enrollment timelines, orchestrate benefit package installation and vendor communications, present financial measures and cost analysis to clients, lead strategic planning meetings, delegate tasks and assess service team skills, maintain account documentation and deadlines
Seniority
Senior, hands-on IC