Commercial Lines Account Manager
Core
Manages a book of insurance business, providing professional service to clients, carriers, and underwriters to ensure account retention and expansion.
Role type
Senior IC commercial insurance account manager
Builds
Insurance policies and risk management solutions for commercial clients
Domain
Insurance brokerage / Commercial lines
Deliverable
client delivery
Required skills
Account management, client service, policy interpretation, negotiation with underwriters, claims troubleshooting, new business development, team leadership, data management
Preferred skills
Brokerage experience, advanced professional designations (AAI, ARM, CIC)
Technologies
Automated agency management systems, Microsoft Office
Responsibilities
Make independent decisions on insurance books, analyze and compare insurance plans, act as liaison between clients and carriers, resolve escalated service issues, manage account retention, develop new business, mentor lower-level account managers
Seniority
Senior, hands-on IC with mentorship duties