Internal Administration Representative (Sales)
Core
Provide proactive customer service and order management for key external accounts in the mining technology sector.
Role type
Customer-focused administration representative (sales)
Builds
Order processing, quotations, and customer support for mining equipment and services
Domain
Mining technology / Industrial equipment
Deliverable
client delivery
Required skills
Order management, quotation processing, customer relationship management, ERP/CRM proficiency, data accuracy
Preferred skills
Prior mining or industrial sector experience, ability to work under pressure, self-motivation
Technologies
SAP, Salesforce
Responsibilities
Handle customer inquiries and raise quotations within 24 hours, process orders and maintain orderbook management, collaborate with supply chain to resolve issues, maintain Salesforce opportunities and debtor accounts, adhere to standard operating procedures and pricing policies
Seniority
Individual Contributor, entry to mid-level
