Sales Excellence Center of Excellence - Relationship Management Process Architect - Senior Consultant
Core
Architecting and optimizing Relationship Management processes and workflows, translating business needs into scalable Salesforce and AI-enabled solutions.
Role type
Senior Consultant, Relationship Management Process Architect
Builds
End-to-end workflows, business cases, success metrics, and integrated solutions for Account Teams and Sales Excellence.
Domain
Professional Services / Sales Operations / Relationship Management
Deliverable
product features
Required skills
Salesforce, AI-enabled tools, Relationship Management, process architecture, business case development, dashboard creation, stakeholder translation
Preferred skills
Sales Excellence, Sales Operations, Analytics, Change Management, Architecture, training material development
Technologies
Salesforce, AI tools
Responsibilities
Act as primary connection between business stakeholders and technology teams; Drive adoption and optimization of Relationship Management tools; Design and optimize end-to-end workflows; Develop business cases and success metrics; Collaborate with Architecture, CIO, Analytics, and Change Management; Create dashboards and frameworks to support decision-making.
Seniority
Senior, hands-on IC