Gerente de Administração de Pessoas e Transformação – Inglês Avançado
Core
Managing HR process transitions, transformations, and centralization initiatives within BPO and Shared Services environments.
Role type
Senior HR Operations Manager (People Administration & Transformation)
Builds
End-to-end HR projects including planning, design, implementation, go-live, and stabilization of centralized HR operations.
Domain
Human Resources / HR Operations / Business Process Outsourcing (BPO)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
HR Operations, People Administration, BPO/Shared Services, Process Transformation, Project Management, Team Leadership, Stakeholder Management, Generalist HR Knowledge (Admissions, Payroll, Benefits, Offboarding), Process Mapping (As-Is/To-Be), Digital Solutions Implementation, Risk Management, SLA Management, Executive Communication
Preferred skills
Generative AI, Digital Automation, Change Management, LATAM or Global Project Experience, Operational Model Design
Technologies
HRIS systems, Digital Automation tools, AI solutions for HR
Responsibilities
Manage HR process transitions and centralization in BPO/Shared Services; Lead end-to-end HR projects from planning to stabilization; Act as generalist in People Administration processes; Map processes to identify automation and efficiency opportunities; Partner with tech and business areas for digital HR solutions; Manage project schedules, risks, SLAs, and governance; Lead multidisciplinary teams and serve as primary interface for clients and leadership.
Seniority
Senior, hands-on IC