Technical Product Manager — Associate Portal
Core
Technical Product Owner for Ecolab's global Associate Portal (ServiceNow Employee Center Pro), serving as the digital front door for associates to access services, complete tasks, and engage with enterprise workflows.
Role type
Senior Technical Product Manager (ServiceNow Platform)
Builds
Scalable, intuitive, and accessible associate experiences on ServiceNow Employee Center Pro and HR Service Delivery
Domain
HR Technology / Enterprise Digital Workplace
Deliverable
product features
Required skills
ServiceNow Employee Center Pro, HR Service Delivery, enterprise search, workflow automation, conversational AI, integration strategy, product roadmap planning, backlog prioritization, technical feasibility analysis, stakeholder management, accessibility standards, multilingual product design
Preferred skills
Experience with Workday, Microsoft 365, SharePoint, Viva Engage, ServiceNow AI Search, Now Assist, Virtual Agent
Technologies
ServiceNow, Employee Center Pro, HR Service Delivery, Workday, Microsoft 365, SharePoint, Viva Engage
Responsibilities
Define product vision and roadmap for the Associate Portal; translate associate needs into scalable ServiceNow capabilities; guide backlog prioritization and technical tradeoffs; lead integration strategy with enterprise systems; advance search, AI, and automation capabilities; ensure product health, adoption, and continuous improvement.
Seniority
Senior, hands-on IC
