Patient Access Representative I
Core
Schedules patient appointments, handles registration, insurance verification, and co-payment collection for outpatient clinics.
Role type
Patient Access Representative
Builds
Patient registration and appointment scheduling workflows
Domain
Healthcare administration
Required skills
Appointment scheduling, Insurance verification, Patient registration, Co-payment collection, Demographic data entry, Clinic flow optimization
Responsibilities
Schedule all patient appointments and ensure referrals are obtained; Meet or exceed expected productivity and accuracy standards; Greets and engages patients, families and visitors; Completes registration and discharge activities including co-payment collection and insurance verification; Completes discharge scheduling and ensures follow up appointments and tests are scheduled; Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care; Actively engages in activities to enhance the patient experience.