DEALER OPERATION MANAGER (DOM)
Core
Partner with Nissan dealers to drive business performance, increase market share, and achieve commercial objectives through consulting, strategic planning, and execution of sales and operational initiatives.
Role type
Dealer Operations Manager (Field-Based)
Builds
Dealer network performance, sales volume, market share, and profitability
Domain
Automotive / Dealer Operations
Required skills
Dealer operations management, Sales performance management, Customer satisfaction management, Strategic planning, Data analysis (Excel), Financial analysis, Negotiation, Cross-functional coordination, Inventory management, Market analysis
Preferred skills
Automotive industry experience, Dealer network management, Business performance review, KPI management, Leadership, Stakeholder influence, Strategic thinking
Technologies
Microsoft Excel, PowerPoint, Sales-related systems
Responsibilities
Build and maintain commercial relationships with assigned dealers, Establish KPI targets and ensure dealer alignment, Develop action plans to improve sales and profitability, Monitor dealer performance and provide consulting support, Conduct regular business reviews with dealership management, Ensure compliance with Nissan standards, Support retail and wholesale sales initiatives, Monitor inventory levels and demand planning, Analyze market opportunities and competitive trends, Drive execution of certified pre-owned programs, Coordinate efforts between Sales, Aftersales, and Finance, Identify business improvement opportunities through benchmarking, Support dealer profitability through coaching
Seniority
Mid-level, hands-on IC