Administrative Assistant (NCS) - Parking Authority
Core
Provides administrative, clerical, and non-managerial task support to ensure smooth departmental operations for the City of Baltimore Parking Authority, including customer service, data management, and document processing.
Role type
Administrative Assistant
Builds
Departmental operations support, customer service responses, and processed applications
Domain
Municipal government / Parking management
Deliverable
dashboards & analysis
Required skills
Database management, customer service, document processing, correspondence, scheduling, basic troubleshooting, report drafting
Preferred skills
Advanced training or certification, 3+ years of related experience
Technologies
Departmental software, databases
Responsibilities
Maintain databases and departmental software; Monitor departmental systems for operations; Perform daily correspondence and customer interactions; Process applications and forms; Compose and proofread documents; Coordinate meetings and schedules.
Seniority
Entry-level to Mid-level, individual contributor