Client Renewals Executive
Core
Manage the full client lifecycle from onboarding to renewal, ensuring smooth transitions and identifying growth opportunities for property and contract services.
Role type
Client Renewals Executive (Client Development Associate)
Builds
Client retention, service adoption, and revenue growth through consultative engagement
Domain
Property management and commercial services
Deliverable
client delivery
Required skills
outbound communication, relationship management, contract tracking, CRM data management, documentation verification, consultative selling, KPI-driven performance, multi-tasking
Preferred skills
background in onboarding, account management, renewals, or sales support
Responsibilities
Proactively contact new and existing clients via phone, email, and virtual meetings; gather, track, and verify client documentation (leases, accounts, rent details); maintain regular contact to track contract timelines and support renewal conversations; identify opportunities to introduce additional services like lease consultancy and property reviews; ensure smooth handover to internal delivery teams
Seniority
Individual Contributor