Head of General Aviation Account Managers
Core
Leading the strategic direction, performance, budget, and support of client relationships within the General Aviation insurance team.
Role type
Senior leadership head of account management
Builds
Long-term partnerships with General Aviation clients to drive retention and service excellence
Domain
Insurance / General Aviation
Deliverable
client delivery
Required skills
Strategic leadership, team development, stakeholder engagement, data-driven process optimization, budget forecasting, client retention strategy
Preferred skills
Deep understanding of General Aviation market dynamics, CRM tool proficiency
Technologies
Client Relationship Management tools, data analytics platforms
Responsibilities
Lead and develop a high-performing team of account managers, define team structure and performance objectives, oversee key GA accounts as executive sponsor, resolve escalated client issues, deliver accurate budget forecasting and strategic reporting, align with technical and operations teams, optimize team performance using data analytics.
Seniority
Senior, hands-on IC with leadership responsibilities