CareerPlan

Customer Success Engineer I, French Speaking (Remote)

CA - OntarioRemoteFull-timeCA$77k–CA$106k2026-11-04 → 2026-11-10
Hybrid

Core

Drive long-term value creation and technology adoption for construction customers (General Contractors, Specialty Contractors, Owners) by delivering actionable recommendations and solutions.

Role type

Customer Success Engineer (IC)

Builds

Platform adoption and operational improvement for construction clients

Domain

Construction technology / SaaS

Deliverable

product features

Required skills

consultative problem-solving, construction industry workflows, cross-functional technical orchestration, customer analytics, usage metrics, technical advisory, product demonstrations, platform architecture knowledge

Preferred skills

mentoring, cross-organizational collaboration, industry standards expertise

Technologies

Procore platform, cloud capabilities

Responsibilities

Deliver actionable recommendations to maximize platform ROI; Architect and present value-focused solutions; Inform customer leadership on roadmaps; Guide customers through technical escalations; Lead tailored product demonstrations; Maintain deep expertise in platform capabilities; Mentor team members; Conduct on-site consultations and industry events

Seniority

Junior, hands-on IC