Customer Success Engineer I, French Speaking (Remote)
Core
Drive long-term value creation and technology adoption for construction customers (General Contractors, Specialty Contractors, Owners) by delivering actionable recommendations and value-focused solutions.
Role type
Customer Success Engineer (IC)
Builds
Platform adoption and operational improvement for construction clients
Domain
Construction technology / SaaS
Deliverable
product features
Required skills
consultative problem-solving, construction industry workflows, cross-functional technical orchestration, customer analytics, usage metrics, technical advisory, product demonstrations, platform architecture understanding, cloud capabilities, internal partnership
Preferred skills
mentoring, process refinement, global customer engagement standards
Technologies
Procore platform, cloud capabilities
Responsibilities
Deliver actionable recommendations to maximize platform ROI; Architect and present value-focused solutions; Inform customer leadership on roadmaps; Guide customers through technical escalations; Lead tailored product demonstrations; Maintain deep expertise in platform capabilities; Support and mentor team members; Conduct on-site consultations and industry events (up to 50% travel)
Seniority
Individual Contributor, early career (1+ years experience)
