Renewals Manager, SMB (Emerging)
Core
Manage contract renewals and drive retention for small and medium business (SMB) construction accounts using Procore's project management platform.
Role type
SMB Renewals Manager (Sales IC)
Builds
Procore's construction project management software
Domain
Construction technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
B2B sales, account management, contract negotiation, CRM management, forecasting, upsell identification
Preferred skills
SaaS industry experience, construction industry knowledge
Technologies
Salesforce.com, Microsoft Office
Responsibilities
Oversee assigned contract renewals to ensure timely execution; Proactively engage customers to assess satisfaction and future needs; Manage accounts and opportunities within Salesforce; Maintain accurate sales forecasts and reports; Conduct high-volume outreach calls with pre-call research; Identify upgrade and expansion opportunities; Own contract processes including quotes and order forms; Achieve monthly and quarterly sales targets.
Seniority
Individual Contributor, entry-level to mid-level