Account Manager
Core
Field-based Account Manager responsible for maintaining and developing customer accounts, selling technical energy efficiency products/services, and resolving technical issues for medium to large commercial/industrial clients.
Role type
Account Manager (Field Sales & Customer Success)
Builds
Energy efficiency programs and technical product solutions for commercial/industrial customers
Domain
Energy efficiency / Sustainability / Commercial Services
Deliverable
client delivery
Required skills
Account management, technical sales, troubleshooting, proposal design, territory management, customer relationship building
Preferred skills
Bachelor's degree, industry certifications
Technologies
Energy efficiency program platforms, CRM systems
Responsibilities
Establish and build relationships in local, regional, and national markets; manage and resolve customer concerns; verify product installations and paperwork accuracy; sell technical products/services and train on specifications; develop strategies to drive savings acquisition; troubleshoot technical issues and recommend solutions; travel throughout a defined territory to visit customers and contractors.
Seniority
Mid-level, client-facing IC