Account Manager
Core
Field-based Account Manager responsible for managing and growing customer accounts, selling technical energy efficiency products/services, and resolving technical issues for medium to large accounts in the West side of Michigan.
Role type
Account Manager (Field Sales & Customer Success)
Builds
Customer relationships, sales forecasts, and technical solutions for energy efficiency programs
Domain
Energy efficiency / Sustainability / Utilities
Required skills
Account management, technical sales, customer relationship management, troubleshooting, proposal design, territory management, data analysis, stakeholder communication, program compliance, travel management
Preferred skills
Bachelor's degree, industry certifications, 5-8 years relevant experience
Technologies
CRM systems, energy efficiency software, technical specification tools
Responsibilities
Establish and build relationships in local, regional and national markets; Manage and promptly resolve customer concerns; Sells technical products/services and trains on technical specifications; Develops strategies to drive increased savings acquisition; Troubleshoots technical issues and recommends solutions; Travel throughout a defined territory to encourage program participation.