Residential Account Specialist - Low Income Programs
Core
Manage residential utility energy efficiency programs in Louisiana, overseeing trade allies and service providers to deliver energy savings and bill reductions.
Role type
Account Specialist (Energy Efficiency Program Management)
Builds
Residential energy efficiency projects and bill savings for utility customers
Domain
Utilities + Energy Efficiency
Required skills
Account management, Trade ally/service provider management, Project review and approval, Desktop and field QA/QC, Coaching and training, Reporting and database management, Market research, Relationship building, Regulatory compliance, Technical subject matter expertise
Preferred skills
Residential energy efficiency knowledge, Non-profit experience, Trade ally network management, Certified Energy Manager or BPI credentials, Bilingual (Spanish/English)
Technologies
MS Office, Industry-specific software tools
Responsibilities
Review and approve projects submitted by participating trade allies; Perform desktop and field QA/QC to validate technical project data; Coach and train Trade Allies and internal team members on best practices and audit resolutions; Support reporting team to assemble reports and manage databases; Build and maintain in-person relationships with Trade Allies, non-profits, and industry associations; Attend trade shows and conferences to promote program offerings; Stay informed on local, state, and federal energy efficiency programs and industry trends.
Seniority
Mid-level, hands-on IC